You’re doing an intake with a new patient and you ask “do you have sex with men, women, or both?” - nice right?
You see your patient’s eyebrows knit together.
“Um, I’m pansexual so...all genders.”
Dammit. You really thought you had been inclusive with that question.
You continue the intake but you’re distracted the whole time. How could you have asked that differently? By the end of the appointment you’re still not sure. You look it up in a resource you saved once about inclusive language but you can’t make the phrasing flow off your tongue right.
But you care so much about being an inclusive practitioner! Why is this so hard?
You’ve been using gendered and judgement-laden language since school.
You haven’t had the opportunity to practice.
Good news: I’ve created a space where you can learn and practice neutral clinical language. Leave behind the stomach-sinking I-just-messed-up moment and say hello to effortless intakes that build trust, collect information you didn’t know you needed, and make every client feel totally heard.
I'm a naturopathic doctor, LGBTQ2SIA+ wellness expert, and linguistics enthusiast. I help health and wellness practitioners build more inclusive practices, so you can impact more lives.
With over 10 years of lived, research, and clinical experience, I bring a deep understanding of both the practitioner’s and the patient’s perspective to the table, promoting clearer communication, increased trust, and better clinical outcomes for LGBTQ2SIA+ patients.
is the next live webinar
You know the language you use might alienate LGBTQ2SIA+ clients, and you’re ready to start giving people space to tell you about themselves in their own words.
You want to stop relying on vague, gendered, or presumptuous questions and start getting the complete, accurate clinical information that will get you the best outcomes.
You’re already pretty familiar with the needs of LGBTQ2SIA+ folks in clinical settings, and you want to start providing inclusive care before your clients come out to you, instead of awkwardly adjusting course when you find out they’re LGBTQ2SIA+.
Once you sign up, you will immediately get access to a little introduction video here on our learning portal that will remind you exactly what to expect on the day of the workshop.
You will also get immediate access to a primer on neutralizing clinical language, and a short survey that will allow us to tailor the workshop to your needs.
Your nervousness is totally understandable - this may be the first time you’re trying out this way of interacting with clients! Rest assured, your fellow attendees and trainer will not be judging anyone for tripping over their words at any point during the workshop. But if you want to prepare ahead of time, we highly recommend taking the neutralizing clinical language course (it only takes an hour!) to get the theory down pat before jumping into practice during the workshop.
Because this workshop is so interactive, we won’t be offering a replay, so you will need to attend live if you want to practice these skills. However, we do have a course on the same topic that you can take on your own schedule.
We don’t have a date set for the next round, but we’re hoping to offer it again Spring 2022. Because we can’t guarantee it’ll happen then (and it almost certainly won't be at this very low price), if you really want to take this training we’d highly recommend you take it now.
Absolutely you can. Just send an email letting us know what you need and we'll work it out. We always make sure to present information verbally AND visually, and cameras on is encouraged, not required.
Welcome & things you should know
A neutralizing clinical language refresher
A couple questions to create the best experience for you...
Your live webinar link
Dr Cyndi Gilbert ND
Cyndi is a naturopathic doctor (inactive), author, and the Executive Director of the Canadian Association of Naturopathic Doctors. One of the original founders of Heal All Consulting, Cyndi’s online courses remain on the platform, though they no longer receive any financial benefit. Prior to working full-time as a nonprofit executive, Cyndi was a faculty member at the Canadian College of Naturopathic Medicine and had a primary clinical focus working with LGBTQ2SIA+, Indigenous and racialized clients and communities, as well as people who use drugs, are homeless, disabled, HIV+, precariously employed, and facing complex mental health challenges.
Cyndi is a queer/spawn, mad* White Ashkenazi settler and lives in Toronto with her family.
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You’re doing an intake with a new patient and you ask “do you have sex with men, women, or both?” - nice right?
You see your patient’s eyebrows knit together.
“Um, I’m pansexual so...all genders.”
Dammit. You really thought you had been inclusive with that question.
You continue the intake but you’re distracted the whole time. How could you have asked that differently? By the end of the appointment you’re still not sure. You look it up in a resource you saved once about inclusive language but you can’t make the phrasing flow off your tongue right.
But you care so much about being an inclusive practitioner! Why is this so hard?
You’ve been using gendered and judgement-laden language since school.
You haven’t had the opportunity to practice.
Good news: we’ve created a space where you can learn and practice neutral clinical language. Leave behind the stomach-sinking I-just-messed-up moment and say hello to effortless intakes that build trust, collect information you didn’t know you needed, and make every client feel totally heard.
is the next live webinar
You know the language you use might alienate LGBTQ2SIA+ clients, and you’re ready to start giving people space to tell you about themselves in their own words.
You want to stop relying on vague, gendered, or presumptuous questions and start getting the complete, accurate clinical information that will get you the best outcomes.
You’re already pretty familiar with the needs of LGBTQ2SIA+ folks in clinical settings, and you want to start providing inclusive care before your clients come out to you, instead of awkwardly adjusting course when you find out they’re LGBTQ2SIA+.
Once you sign up, you will immediately get access to the neutralizing clinical language self-paced course. Make sure you complete the one hour of content before the live workshop.
You’ll also get a confirmation email reminding you exactly what to expect on the day of the workshop.
I immersed myself in this course after doing so with the Queering Naturopathic Medicine. I found this course refreshing and informative, great adjunct to all...
Read MoreI immersed myself in this course after doing so with the Queering Naturopathic Medicine. I found this course refreshing and informative, great adjunct to all the resources.
Read Less
Probably! This workshop is designed for practitioners who have one-on-one clinical discussions with clients regarding families, relationships, sexual health, puberty, fertility, pregnancy and postpartum. So in addition to our colleagues in naturopathic medicine, we welcome nutritionists, midwives, doulas, dentists, optometrists, therapists, acupuncturists, medical doctors, nurse practitioners, and more! If you're not sure if this is right for you, just send us an email and we'll let you know.
Because this workshop is so interactive, we won’t be offering a replay, so you will need to attend live if you want to practice these skills.
We don’t have a date set for the next round, but we’ve decided not to offer the workshop again until Spring 2023 at the earliest. Because we can’t guarantee it’ll happen then, if you really want to take this training we’d highly recommend you take it now.
Absolutely you can. Just send an email letting us know what you need and we'll work it out. We always make sure to present information verbally AND visually, and cameras on is encouraged, not required. We do recommend that you're able to interact with your roleplay partner in a similar way to how you interact with your clients.
These offerings are designed to work together - we find that it’s hard to apply the knowledge from the course without the practice that the workshop offers, and it’s important to have the theoretical framework that the course offers to make the most of the live workshop. However, if you have already taken the course, send us an email and we’ll get you a link to sign up for the workshop.