Neutralizing clinical language
The technique that will help you remove bias, make your clients feel heard, and get excellent clinical assessments with ease.
Has this happened to you yet?
You’re doing an intake with a new patient and you ask “do you have sex with men, women, or both?” - nice right?
You see your patient’s eyebrows knit together.
“Um, I’m pansexual so...all genders.”
Dammit. You really thought you had been inclusive with that question.
You continue the intake but you’re distracted the whole time. How could you have asked that differently? By the end of the appointment you’re still not sure. You look it up in a resource you saved once about inclusive language but you can’t make the phrasing flow off your tongue right.
People come to you to feel heard, when they haven’t been listened to by other practitioners.
Isn’t it about time for you to be that person for your LGBTQ2SIA+ clients too, instead of leaving them disappointed that you’ve made assumptions about them like every other doctor?
Updating your clinical language is way more impactful than you may realize.
Here’s why.
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All of your clients feel even more deeply listened to, heard, and respected.
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You never have to worry about making mistakes, even when you don’t yet know that a client is LGBTQ2SIA+.
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You start getting clinical information that previously flew under the radar.
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This combination of stronger patient relationships and improved clinical assessments means better patient outcomes!
That's what
neutralizing clinical language
can do for you and your patients.
Leave behind the stomach-sinking I-just-messed-up moment and say hello to effortless intakes that build trust, collect information you didn’t know you needed, and make every client feel totally heard.
Course curriculum
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1
Intro
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Why change your language?
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Cisnormative and heteronormative language
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2
The 5Ps of inclusive language
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Parts, physiology, practices, problems & people
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3
Settings & scenarios
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Intake forms & EMR
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Working with families
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Sexual & reproductive health
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Research methodology
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4
Neutralizing French
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Le français non-binaire
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5
Additional resources
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Quick reference to neutralizing clinical language
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Summary
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6
Next steps
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Quiz for CE credits
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References
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This program is for you if:
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You know the language you use might alienate LGBTQ2SIA+ clients, and you’re ready to start giving people space to tell you about themselves in their own words.
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You want to stop relying on vague, gendered, or presumptuous questions and start getting the complete, accurate clinical information that will get you the best outcomes.
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You’re already pretty familiar with the needs of LGBTQ2SIA+ folks in clinical settings (which is why Foundations of LBGTQ2SIA+ inclusive wellness is strongly recommended), and you want to start providing inclusive care before your clients come out to you, instead of awkwardly adjusting course when you find out they’re LGBTQ2SIA+.
Meet your instructor
Dr Cyndi Gilbert ND
Dr. Cyndi Gilbert, ND (she/they)
Cyndi is a naturopathic doctor (inactive), author, and the Executive Director of the Canadian Association of Naturopathic Doctors. One of the original founders of Heal All Consulting, Cyndi’s online courses remain on the platform, though they no longer receive any financial benefit. Prior to working full-time as a nonprofit executive, Cyndi was a faculty member at the Canadian College of Naturopathic Medicine and had a primary clinical focus working with LGBTQ2SIA+, Indigenous and racialized clients and communities, as well as people who use drugs, are homeless, disabled, HIV+, precariously employed, and facing complex mental health challenges.
Cyndi is a queer/spawn, mad* White Ashkenazi settler and lives in Toronto with her family.
Take it from these past students
Should be part of core competencies as a ND
Kim Abog
I immersed myself in this course after doing so with the Queering Naturopathic Medicine. I found this course refreshing and informative, great adjunct to all...
Read MoreI immersed myself in this course after doing so with the Queering Naturopathic Medicine. I found this course refreshing and informative, great adjunct to all the resources.
Read LessAbsolutely essential
Anusha Gandhi
This course was very enlightening and absolutely essential for all clinic owners and practitioners
This course was very enlightening and absolutely essential for all clinic owners and practitioners
Read LessVery helpful resource!
Katherine Smith
This course is an excellent introduction to inclusive language with practical information.
This course is an excellent introduction to inclusive language with practical information.
Read Less
